Business SMS & MMS · Open enrollment for organizations
ParenText: business SMS and MMS for teams
Text, photo and video messaging—with a business number and a team behind it.
Available to any company or organization
Keep customer conversations on business messaging accounts, with authenticated staff, shared organizational contacts and conversation history that authorized supervisors can review. ParenText is a Synchresis-hosted SMS and MMS service for independent customer organizations, including businesses, schools and other teams.
You do not need an existing relationship with Synchresis to enroll. Request an account for your organization and we will work with you on business verification, A2P 10DLC messaging registration and setup. Each customer has a separate organization account, also called a tenant, with its own authorized users.
The iPhone and iPad app connects staff to their organization's service. App Store review is in progress; contact us for current client availability while you arrange enrollment.
Built for legitimate business conversations
Registered business messaging
US local-number messaging uses A2P 10DLC brand and campaign registration. We work with your organization on its business identity, messaging use case and number configuration before activation.
Your staff, identified
Organization-issued accounts identify the staff using the service. Keep business conversations in the organization's messaging system, with access managed for your team.
Oversight when you need it
Messages and conversation histories are stored by the service. Authorized supervisors can review their organization's accounts and conversations for continuity and accountability.
Texts, photos and videos
Send and receive SMS texts, photos and videos through MMS from assigned business numbers. Manage unread conversations and see delivery status in the app.
Organizational contacts
Use contact lists supplied by your organization. Send an update to a list or selected recipients, with replies arriving as individual conversations.
Managed by Synchresis
We provision your hosted organization account and help you get started. Your administrator then provides staff accounts. The hosted service does not require your organization to run its own messaging server.
US$25 per user, per month
Organization-paid service with unlimited SMS for legitimate business use, subject to the messaging-use policy below. The service also includes photo and video MMS messaging. We confirm your number setup and messaging requirements during enrollment.
The organization subscribes to the service and provides access to its authorized users. There is no individual consumer account purchase in the app.
How enrollment works
1. Tell us about your organization
Use the public enrollment form. Any company or organization can request service; enrollment is not limited to a named institution or a private customer list.
2. Complete setup with us
We confirm your users, business details and messaging requirements, work through the applicable registration process, and provision a separate tenant. Submitting the form does not activate service or start billing.
3. Give your team access
Your organization administrator arranges staff accounts. Staff sign in to the client using those credentials and their assigned business messaging service.
Inside ParenText
Conversations
Every thread in one list, with unread counts and the signed-in supervisor.
Groups
Classroom and staff groups, each with its own number and member count.
Thread
Messages to a single recipient.
Picture messages
Inbound and outbound MMS, with delivery receipts.
Unlimited SMS, with responsible use
ParenText is intended for legitimate business communications. Unsolicited spam, impersonation and abusive or unlawful messaging are not permitted. We review suspected abuse case by case and work with the organization on an appropriate resolution, which may include restricting abusive use.
Unlimited SMS describes the service allowance, not unlimited sending speed or guaranteed delivery. Carrier rules, messaging registration requirements and recipient consent still apply. A2P 10DLC registration is part of business messaging setup; it is not a guarantee that every message will be delivered.
Clear organizational oversight
Staff should understand that messages sent and received through ParenText are stored by the service and can be reviewed by authorized supervisors within their organization. Organizations remain responsible for choosing appropriate messaging practices, recipient permissions and handling of sensitive information.
Bring your organization's texting together
Open enrollment. Managed setup. US$25 per user, per month.