Privacy Policy
How Synchresis Solutions collects, uses, and protects your information
Effective date: July 6, 2026. Synchresis Solutions ("Synchresis," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to synchresis.net and to the text messaging services we provide to our customers.
Information We Collect
Contact Information
When you request service, contact us, or consent to receive text messages, we collect information such as your name, mobile phone number, email address, and details about your service request.
Message Content
We collect the content of the messages you exchange with our staff so we can respond to your service tickets and support requests.
Website Usage
When you visit our website we may collect standard technical data such as IP address, browser type, and pages viewed, to operate and secure the site.
How We Use Your Information
Service and Support
We use your information to deliver requested services, respond to support and service tickets, schedule and confirm appointments, and communicate with you about your account.
Text Messaging
If you consent, our staff may text you about your service tickets and support requests. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We Do Not Sell Your Data
We do not sell your personal information. We share information only with service providers who help us operate (such as our telecommunications and messaging carriers), solely as needed to deliver the service, or where required by law.
Your Choices
Opt Out Anytime
Opt out of text messages by replying STOP to any message. To request access to or deletion of your information, contact us using the details below.
Contact Us. Questions about this policy? Contact Synchresis Solutions at +1.877.727.SYNC or via our contact page.